AI-Native Engineering for Telecom & Media
GalentAI eliminates the gap between PoC and production — delivering 4x faster engineering velocity, self-healing network ops, and deterministic AI across your entire CMT stack.
GalentAI Telco agents address every layer of your engineering and operations stack — from BSS/OSS modernization to customer experience AI.
ITSM Transformation
AI-native incident management and ticket resolution. Reduce manual triage by 80% with self-healing automation and predictive escalation across your NOC.
Operations
Network SRE & Observability
Real-time anomaly detection across 5G, fiber, and legacy infrastructure. AI-driven root cause analysis and auto-remediation at carrier grade.
Infrastructure
Legacy BSS/OSS Modernization
Migrate and modernize billing, mediation, and OSS systems 90% faster using AI-powered code understanding and automated test generation.
Modernization
Platform Re-engineering
Re-architect monolithic telco platforms to cloud-native microservices with deterministic AI — no rip-and-replace, no vendor lock-in.
Engineering
Self-Healing Network Ops
Autonomous remediation agents monitor, diagnose, and resolve network events in real-time — reducing NOC workload by 60% with zero manual intervention.
Automation
Customer Experience AI
AI-native CX agents reduce churn prediction latency by 10x and automate first-contact resolution with context-aware, compliant workflows.
CX & Analytics
Stop prompt-and-pray. GalentAI’s proprietary engines deliver deterministic, auditable AI at enterprise telecom scale.
Deterministic Prompt Execution
Patent-pending MicroPrompt architecture eliminates context window failures in complex telecom workflows — from network config generation to compliance docs.
Neurosymbolic AI Reasoning
Fuses neural reasoning with rule enforcement — every decision validated, auditable, and compliant with telecom regulatory requirements (FCC, GDPR, CPNI).
Living System Map
A complete, always-current map of your entire telecom stack — legacy OSS/BSS code, network topology, data flows, and dependencies — built before any AI acts.
Business Logic Governance
Encodes telecom architecture standards, SLA requirements, and compliance rules — governing every AI action across the SDLC to prevent costly regressions.
Every figure comes from structured AI deployment frameworks across global telecom enterprises — not controlled lab conditions.
Lower Total Cost of Ownership
Free up 20% of engineering capacity while cutting infrastructure and support overhead across the full technology value chain.
Reduction in Support Effort
AI-driven ITSM and self-healing ops reduce L1/L2 tickets dramatically, freeing teams for higher-value engineering work.
Faster Time to Value
From requirements to deployment — GalentAI accelerates every SDLC phase with spec-driven execution, eliminating manual bottlenecks.
Cross-team Overhead Reduction
Automated knowledge transfer and AI-native handoffs eliminate friction between NOC, dev, and business teams entirely.
Uptime SLA Achievement
Continuous monitoring, predictive failure detection, and autonomous remediation keep your network at carrier-grade reliability.
PoC-to-Production Success Rate
Deterministic, repeatable AI built for production from day one — not retrofitted pilots that collapse under enterprise load.
Production-grade outcomes across the world’s largest telecom and media enterprises.
Legacy OSS Modernization for a Fortune 500 Carrier
A leading US carrier needed to migrate 2.3M+ lines of legacy COBOL and Java-based OSS to cloud-native microservices without any service disruption or revenue impact.
AI-Native NOC Transformation Achieving 99.99% Uptime
A major cable operator’s NOC handled 40,000+ monthly incidents manually, with average MTTR of 4.2 hours and a 22% repeat-incident rate driving significant cost overruns.
5G BSS Platform Re-engineering at Speed
A pan-European mobile operator needed to re-engineer its BSS stack for 5G monetization with a compressed 18-month deadline and a lean engineering team.
Voices from senior technology leaders at global telecom and media enterprises.
The full power of AI in technology services can only be unlocked with the right combination of people, process, and technology. GalentAI stands at the intersection of all three — the only platform that has actually delivered in production for us.
We tried three other AI vendors before Galent. Only GalentAI gave us deterministic, auditable results we could trust in production. Our NOC runs on 40% fewer headcount and MTTR is at an all-time low.
The Knowledge Graph understood our legacy OSS codebase in weeks, not months. That alone justified the engagement. The delivery acceleration was a bonus we hadn’t even budgeted for.
Ready to move beyond pilots?
Speak to a Galent telecom expert and see how GalentAI delivers production-grade AI across your network stack — in weeks, not years.