AI in Action:Scaling Cybersecurity Services Through Smart Talent Dynamics
Facing rising cyber threats and operational challenges, a global technology enterprise needed to scale its cybersecurity capabilities. They faced challenges with managing incident complexity, addressing talent shortages,and improving client satisfaction in a competitive marketplace. Galent deployed advanced AI solutions to automate threat detection, streamline incident management, and boost workforce efficiency.
Client Challenges:
Rising Incident Complexity:
Managing an increasing volume of sophisticated cyber threats
Robotic Process Automation(RPA): Shortage of specialized talent within niche cybersecurity domains
Operational Inefficiencies:
With delays in detecting and responding to threats
Measurable Impact:
40%
Reduced incident response times by over 40% to address Cyber threats effectively
60%
Allowing the client to handle a 60% higher
volume of incidents without additional resources
20%
Faster response times and mitigation strategies led to a 20% increase in client satisfaction scores
Client Testimonial
“In an era, where digital threats evolve by the minute, scaling cybersecurity operations was essential to staying competitive and secure. Galent’s AI-driven solutions have been transformative for us – streamlining operations, enhancing incident management, and enabling scalable, efficient service delivery. Their expertise and AI-tools have truly set a new standard for cybersecurity excellence.”